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Tax Examiners and Collectors, and Revenue Agents

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

Related: Accountants & Auditors Bill & Account Collectors Bookkeeping, Accounting, & Auditing Clerks Credit Authorizers, Checkers, & Clerks Tax Preparers

Industries: Government

Summary
Details

Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
Send notices to taxpayers when accounts are delinquent.
Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
Participate in informal appeals hearings on contested cases from other agents.
Collect taxes from individuals or businesses according to prescribed laws and regulations.
Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
Maintain records for each case, including contacts, telephone numbers, and actions taken.
Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
Review selected tax returns to determine the nature and extent of audits to be performed on them.
Enter tax return information into computers for processing.
Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
Answer questions from taxpayers and assist them in completing tax forms.
Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.

Operation and Control
- Using equipment or systems.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Service Orientation
- Looking for ways to help people.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Technology Design
- Making equipment and technology useful for customers.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Reading Comprehension
- Reading work-related information.
Speaking
- Talking to others.
Active Learning
- Figuring out how to use new ideas or things.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Programming
- Writing computer programs.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Coordination
- Changing what is done based on other people's actions.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Repairing
- Repairing machines or systems using the right tools.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Writing
- Writing things for co-workers or customers.
Mathematics
- Using math to solve problems.
Science
- Using scientific rules and strategies to solve problems.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Social Perceptiveness
- Understanding people's reactions.
Quality Control Analysis
- Testing how well a product or service works.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Time Management
- Managing your time and the time of other people.
Persuasion
- Talking people into changing their minds or their behavior.
Negotiation
- Bringing people together to solve differences.
Instructing
- Teaching people how to do something.
Installation
- Installing equipment, machines, wiring, or computer programs.
Management of Material Resources
- Managing equipment and materials.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.

Stamina
- Exercising for a long time without getting out of breath.
Trunk Strength
- Using your lower back and stomach.
Memorization
- Remembering words, numbers, pictures, or steps.
Speed of Closure
- Quickly knowing what you are looking at.
Spatial Orientation
- Knowing where things are around you.
Oral Comprehension
- Listening and understanding what people say.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Category Flexibility
- Grouping things in different ways.
Flexibility of Closure
- Seeing hidden patterns.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Near Vision
- Seeing details up close.
Speed of Limb Movement
- Quickly moving your arms and legs.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Finger Dexterity
- Putting together small parts with your fingers.
Hearing Sensitivity
- Telling the difference between sounds.
Speech Clarity
- Speaking clearly.
Time Sharing
- Doing two or more things at the same time.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Static Strength
- Lifting, pushing, pulling, or carrying.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Written Expression
- Communicating by writing.
Written Comprehension
- Reading and understanding what is written.
Fluency of Ideas
- Coming up with lots of ideas.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Far Vision
- Seeing details that are far away.
Sound Localization
- Noticing the direction that a sound came from.
Originality
- Creating new and original ideas.
Oral Expression
- Communicating by speaking.
Visualization
- Imagining how something will look after it is moved around or changed.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Night Vision
- Seeing at night or under low light.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Explosive Strength
- Jumping, sprinting, or throwing something.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Manual Dexterity
- Holding or moving items with your hands.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Speech Recognition
- Recognizing spoken words.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Selective Attention
- Paying attention to something without being distracted.
Problem Sensitivity
- Noticing when problems happen.
Information Ordering
- Ordering or arranging things.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Deductive Reasoning
- Using rules to solve problems.

Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education

Bachelor's degree

Work Experience

No work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

Washington Annual Salary

72520/yr

Washington Hourly Wage

34.86/hr

Currently Employed

1,140

Yearly Projected Openings

100

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

Cautiousness
Integrity
Attention to Detail
Dependability
Self-Control
Perseverance

Desktop calculator
Desktop computers
Laser printers
Notebook computers
Personal computers
Photocopiers
Scanners
Special purpose telephones

Accounting software
Business intelligence and data analysis software
Compliance software
Data base user interface and query software
Document management software
Electronic mail software
Enterprise resource planning ERP software
Graphics or photo imaging software
Human resources software
Internet browser software
Office suite software
Optical character reader OCR or scanning software
Presentation software
Spreadsheet software
Tax preparation software
Word processing software

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Tax Examiners and Collectors, and Revenue Agents

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