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Funeral Home Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Related: Crematory Operators Embalmers Funeral Attendants Morticians, Undertakers, & Funeral Arrangers Social & Community Service Managers

Industries: Service

Summary
Details

Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
Schedule work hours for funeral home or contract employees.
Sell funeral services, products, or merchandise to clients.
Set prices or credit terms for funeral products or services.
Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
Interview and hire new employees.
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
Explain goals, policies, or procedures to staff members.
Conduct market research and analyze industry trends.
Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
Offer counsel and comfort to families and friends of the deceased.
Attend or make presentations at community events to promote funeral home services or build community relationships.
Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
Negotiate contracts for prearranged funeral services.
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
Schedule funerals, burials, or cremations.
Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
Interview and hire new employees.
Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
Identify skill development needs for funeral home staff.
Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.

Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Science
- Using scientific rules and strategies to solve problems.
Active Learning
- Figuring out how to use new ideas or things.
Programming
- Writing computer programs.
Installation
- Installing equipment, machines, wiring, or computer programs.
Operation and Control
- Using equipment or systems.
Social Perceptiveness
- Understanding people's reactions.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Instructing
- Teaching people how to do something.
Persuasion
- Talking people into changing their minds or their behavior.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Negotiation
- Bringing people together to solve differences.
Service Orientation
- Looking for ways to help people.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Time Management
- Managing your time and the time of other people.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Technology Design
- Making equipment and technology useful for customers.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Management of Material Resources
- Managing equipment and materials.
Speaking
- Talking to others.
Mathematics
- Using math to solve problems.
Quality Control Analysis
- Testing how well a product or service works.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Repairing
- Repairing machines or systems using the right tools.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Coordination
- Changing what is done based on other people's actions.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Reading Comprehension
- Reading work-related information.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Writing
- Writing things for co-workers or customers.

Written Expression
- Communicating by writing.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Explosive Strength
- Jumping, sprinting, or throwing something.
Hearing Sensitivity
- Telling the difference between sounds.
Static Strength
- Lifting, pushing, pulling, or carrying.
Trunk Strength
- Using your lower back and stomach.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Speech Recognition
- Recognizing spoken words.
Deductive Reasoning
- Using rules to solve problems.
Problem Sensitivity
- Noticing when problems happen.
Flexibility of Closure
- Seeing hidden patterns.
Visualization
- Imagining how something will look after it is moved around or changed.
Category Flexibility
- Grouping things in different ways.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Far Vision
- Seeing details that are far away.
Oral Comprehension
- Listening and understanding what people say.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Manual Dexterity
- Holding or moving items with your hands.
Finger Dexterity
- Putting together small parts with your fingers.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Near Vision
- Seeing details up close.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Sound Localization
- Noticing the direction that a sound came from.
Originality
- Creating new and original ideas.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Written Comprehension
- Reading and understanding what is written.
Selective Attention
- Paying attention to something without being distracted.
Information Ordering
- Ordering or arranging things.
Oral Expression
- Communicating by speaking.
Fluency of Ideas
- Coming up with lots of ideas.
Time Sharing
- Doing two or more things at the same time.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Memorization
- Remembering words, numbers, pictures, or steps.
Speed of Closure
- Quickly knowing what you are looking at.
Spatial Orientation
- Knowing where things are around you.
Speech Clarity
- Speaking clearly.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Night Vision
- Seeing at night or under low light.
Speed of Limb Movement
- Quickly moving your arms and legs.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Stamina
- Exercising for a long time without getting out of breath.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Education

Associate's degree

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

91760/yr

Washington Hourly Wage

44.12/hr

Currently Employed

160

Yearly Projected Openings

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Integrity
Dependability
Attention to Detail
Adaptability/Flexibility
Concern for Others
Self Control

Absorbent pillows
Air exhausters
Art airbrushes
Articulating boom lift
Automobiles or cars
Autopsy head rests
Autopsy knives or blades
Autopsy specimen bags or containers
Autopsy tables
Cadaver carriers
Cadaver lifter or transfer devices
Centrifugal pumps
Chemical pumps
Container trailers
Conveyor roller
Dating or numbering machines
Embalming injecting tubes
Embalming injector needles
Embalming sinks
Embalming vein drainage tubes
Hazardous material protective apparel
Irrigation or suction handpieces or cannulas or tips or catheters
Latch
Limousines
Medical syringes with needle
Minivans or vans
Mortuary aspirators
Mortuary packs
Personal computers
Protective gloves
Respirators
Surgical clamps or clips or forceps
Surgical trocars for general use
Suture needles
Tampers

Accounting software
Data base user interface and query software
Electronic mail software
Human resources software
Internet browser software
Office suite software
Presentation software
Spreadsheet software
Video creation and editing software
Word processing software

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