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Postmasters and Mail Superintendents

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Related: Administrative Services Managers Dispatchers First-Line Supervisors of Office & Administrative Support Workers Postal Service Clerks Transportation, Storage, & Distribution Managers

Industries: Government

Summary
Details

Select and train postmasters and managers of associate postal units.
Issue and cash money orders.
Inform the public of available services, and of postal laws and regulations.
Hire and train employees, and evaluate their performance.
Monitor employees' work schedules and attendance for payroll purposes.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
Collect rents for post office boxes.
Hire and train employees, and evaluate their performance.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Negotiate labor disputes.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Select and train postmasters and managers of associate postal units.
Organize and supervise activities, such as the processing of incoming and outgoing mail.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Prepare employee work schedules.
Hire and train employees, and evaluate their performance.
Resolve customer complaints.

Service Orientation
- Looking for ways to help people.
Programming
- Writing computer programs.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Time Management
- Managing your time and the time of other people.
Science
- Using scientific rules and strategies to solve problems.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Instructing
- Teaching people how to do something.
Mathematics
- Using math to solve problems.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Negotiation
- Bringing people together to solve differences.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Coordination
- Changing what is done based on other people's actions.
Operation and Control
- Using equipment or systems.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Technology Design
- Making equipment and technology useful for customers.
Speaking
- Talking to others.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Quality Control Analysis
- Testing how well a product or service works.
Management of Material Resources
- Managing equipment and materials.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Active Learning
- Figuring out how to use new ideas or things.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Writing
- Writing things for co-workers or customers.
Installation
- Installing equipment, machines, wiring, or computer programs.
Repairing
- Repairing machines or systems using the right tools.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Social Perceptiveness
- Understanding people's reactions.
Reading Comprehension
- Reading work-related information.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Persuasion
- Talking people into changing their minds or their behavior.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.

Night Vision
- Seeing at night or under low light.
Speech Recognition
- Recognizing spoken words.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Speed of Closure
- Quickly knowing what you are looking at.
Speed of Limb Movement
- Quickly moving your arms and legs.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Visualization
- Imagining how something will look after it is moved around or changed.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Fluency of Ideas
- Coming up with lots of ideas.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Originality
- Creating new and original ideas.
Memorization
- Remembering words, numbers, pictures, or steps.
Speech Clarity
- Speaking clearly.
Deductive Reasoning
- Using rules to solve problems.
Finger Dexterity
- Putting together small parts with your fingers.
Static Strength
- Lifting, pushing, pulling, or carrying.
Written Comprehension
- Reading and understanding what is written.
Manual Dexterity
- Holding or moving items with your hands.
Trunk Strength
- Using your lower back and stomach.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Selective Attention
- Paying attention to something without being distracted.
Stamina
- Exercising for a long time without getting out of breath.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Explosive Strength
- Jumping, sprinting, or throwing something.
Sound Localization
- Noticing the direction that a sound came from.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Oral Expression
- Communicating by speaking.
Information Ordering
- Ordering or arranging things.
Spatial Orientation
- Knowing where things are around you.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Written Expression
- Communicating by writing.
Near Vision
- Seeing details up close.
Far Vision
- Seeing details that are far away.
Hearing Sensitivity
- Telling the difference between sounds.
Category Flexibility
- Grouping things in different ways.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Time Sharing
- Doing two or more things at the same time.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Flexibility of Closure
- Seeing hidden patterns.
Problem Sensitivity
- Noticing when problems happen.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Oral Comprehension
- Listening and understanding what people say.

Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

Washington Annual Salary

91370/yr

Washington Hourly Wage

43.93/hr

Currently Employed

270

Yearly Projected Openings

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Dependability
Adaptability/Flexibility
Integrity
Leadership
Self Control
Cooperation

Alarm systems
Bar code reader equipment
Cash registers
Delivery trucks
Franking or postage machines
Laser printers
Magnetic stripe readers and encoders
Personal computers
Point of sale POS terminal
Postal scales
Scanners
Signal Flare
Sorters
Special purpose telephones
Stamp canceling machines
Tablet computers
Tape measures
Time card or time clock machine accessories
Time stamping machines
Video monitors

Data base user interface and query software
Electronic mail software
Enterprise resource planning ERP software
Facilities management software
Human resources software
Internet browser software
Map creation software
Office suite software
Operating system software
Point of sale POS software
Presentation software
Procurement software
Spreadsheet software
Time accounting software
Word processing software

ADDITIONAL RESOURCES

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Postmasters and Mail Superintendents

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