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Medical and Health Services Managers

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
  • Summary

  • Details

  • Work Activities

    • Direct or conduct recruitment, hiring, and training of personnel.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
    • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
    • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
    • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
    • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
    • Establish objectives and evaluative or operational criteria for units managed.
    • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
    • Establish objectives and evaluative or operational criteria for units managed.
    • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
    • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
    • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
    • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Direct or conduct recruitment, hiring, and training of personnel.
    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
    • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
    • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
    • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
    • Develop instructional materials and conduct in-service and community-based educational programs.
    • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
    • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
    • Direct or conduct recruitment, hiring, and training of personnel.

    Skills

    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Mathematics
      • Using math to solve problems.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Programming
      • Writing computer programs.
    • Speaking
      • Talking to others.
    • Negotiation
      • Bringing people together to solve differences.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Operation and Control
      • Using equipment or systems.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Coordination
      • Changing what is done based on other people's actions.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Time Management
      • Managing your time and the time of other people.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Management of Material Resources
      • Managing equipment and materials.
    • Writing
      • Writing things for co-workers or customers.
    • Reading Comprehension
      • Reading work-related information.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Service Orientation
      • Looking for ways to help people.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Instructing
      • Teaching people how to do something.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.

    Abilities

    • Written Comprehension
      • Reading and understanding what is written.
    • Trunk Strength
      • Using your lower back and stomach.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Far Vision
      • Seeing details that are far away.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Oral Expression
      • Communicating by speaking.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Speech Recognition
      • Recognizing spoken words.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Category Flexibility
      • Grouping things in different ways.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Information Ordering
      • Ordering or arranging things.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Night Vision
      • Seeing at night or under low light.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Near Vision
      • Seeing details up close.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Speech Clarity
      • Speaking clearly.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Spatial Orientation
      • Knowing where things are around you.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Time Sharing
      • Doing two or more things at the same time.
    • Originality
      • Creating new and original ideas.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Written Expression
      • Communicating by writing.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    Knowledge

    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    Education

    Education
    Bachelor's degree
    Work Experience
    Less than 5 years work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    143300/yr
    Washington Hourly Wage
    68.9/hr

    Washington Employment Trends

    Currently Employed
    9,440
    Yearly Projected Openings
    970

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Integrity
    • Cooperation
    • Leadership
    • Dependability
    • Adaptability/Flexibility
    • Self Control

    Tools

    • Desktop computers
    • Notebook computers
    • Personal computers
    • Scanners

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Categorization or classification software
    • Charting software
    • Cloud-based data access and sharing software
    • Communications server software
    • Compliance software
    • Computer aided design CAD software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Financial analysis software
    • Geographic information system
    • Graphics or photo imaging software
    • Human resources software
    • Information retrieval or search software
    • Internet browser software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Medical software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Sales and marketing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Web page creation and editing software
    • Word processing software