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Lodging Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Related: Concierges Facilities Managers Hotel, Motel, & Resort Desk Clerks Property, Real Estate, & Community Association Managers Spa Managers

Industries: Hotel & Food

Summary
Details

Greet and register guests.
Interview and hire applicants.
Train staff members.
Collect payments and record data pertaining to funds and expenditures.
Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
Develop and implement policies and procedures for the operation of a department or establishment.
Show, rent, or assign accommodations.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Monitor the revenue activity of the hotel or facility.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Book tickets for guests for local tours and attractions.
Show, rent, or assign accommodations.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Manage and maintain temporary or permanent lodging facilities.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Coordinate front-office activities of hotels or motels, and resolve problems.
Interview and hire applicants.
Collect payments and record data pertaining to funds and expenditures.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Assign duties to workers, and schedule shifts.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Prepare required paperwork pertaining to departmental functions.
Develop and implement policies and procedures for the operation of a department or establishment.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Coordinate front-office activities of hotels or motels, and resolve problems.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Develop and implement policies and procedures for the operation of a department or establishment.
Perform marketing and public relations activities.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.

Coordination
- Changing what is done based on other people's actions.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Mathematics
- Using math to solve problems.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Negotiation
- Bringing people together to solve differences.
Reading Comprehension
- Reading work-related information.
Technology Design
- Making equipment and technology useful for customers.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Speaking
- Talking to others.
Programming
- Writing computer programs.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Persuasion
- Talking people into changing their minds or their behavior.
Social Perceptiveness
- Understanding people's reactions.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Writing
- Writing things for co-workers or customers.
Instructing
- Teaching people how to do something.
Installation
- Installing equipment, machines, wiring, or computer programs.
Science
- Using scientific rules and strategies to solve problems.
Time Management
- Managing your time and the time of other people.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Service Orientation
- Looking for ways to help people.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Quality Control Analysis
- Testing how well a product or service works.
Active Learning
- Figuring out how to use new ideas or things.
Repairing
- Repairing machines or systems using the right tools.
Management of Material Resources
- Managing equipment and materials.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Operation and Control
- Using equipment or systems.

Spatial Orientation
- Knowing where things are around you.
Time Sharing
- Doing two or more things at the same time.
Visualization
- Imagining how something will look after it is moved around or changed.
Trunk Strength
- Using your lower back and stomach.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Speech Clarity
- Speaking clearly.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Written Expression
- Communicating by writing.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Finger Dexterity
- Putting together small parts with your fingers.
Memorization
- Remembering words, numbers, pictures, or steps.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Information Ordering
- Ordering or arranging things.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Written Comprehension
- Reading and understanding what is written.
Far Vision
- Seeing details that are far away.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Selective Attention
- Paying attention to something without being distracted.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Static Strength
- Lifting, pushing, pulling, or carrying.
Originality
- Creating new and original ideas.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Manual Dexterity
- Holding or moving items with your hands.
Category Flexibility
- Grouping things in different ways.
Speed of Limb Movement
- Quickly moving your arms and legs.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Speech Recognition
- Recognizing spoken words.
Deductive Reasoning
- Using rules to solve problems.
Fluency of Ideas
- Coming up with lots of ideas.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Speed of Closure
- Quickly knowing what you are looking at.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Problem Sensitivity
- Noticing when problems happen.
Oral Comprehension
- Listening and understanding what people say.
Flexibility of Closure
- Seeing hidden patterns.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Stamina
- Exercising for a long time without getting out of breath.
Sound Localization
- Noticing the direction that a sound came from.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Night Vision
- Seeing at night or under low light.
Explosive Strength
- Jumping, sprinting, or throwing something.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Near Vision
- Seeing details up close.
Hearing Sensitivity
- Telling the difference between sounds.
Oral Expression
- Communicating by speaking.

Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

86890/yr

Washington Hourly Wage

41.78/hr

Currently Employed

1,400

Yearly Projected Openings

180

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Leadership Orientation
Self-Control
Social Orientation
Cooperation
Integrity
Dependability

Cash registers
Desktop calculator
Desktop computers
Magnetic stripe readers and encoders
Notebook computers
Personal computers
Portable data input terminals
Premise branch exchange PBX systems
Special purpose telephones
Voice mail systems

Accounting software
Customer relationship management CRM software
Data base user interface and query software
Electronic mail software
Enterprise resource planning ERP software
Facilities management software
Financial analysis software
Office suite software
Point of sale POS software
Presentation software
Spreadsheet software
Time accounting software
Web page creation and editing software
Word processing software

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