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Quality Control Systems Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Related: Industrial Engineers Industrial Production Managers Quality Control Analysts Software Quality Assurance Analysts & Testers Validation Engineers

Industries: Manufacturing

Summary
Details

Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Document testing procedures, methodologies, or criteria.
Generate and maintain quality control operating budgets.
Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
Confer with marketing and sales departments to define client requirements and expectations.
Direct product testing activities throughout production cycles.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
Identify quality problems or areas for improvement and recommend solutions.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Participate in the development of product specifications.
Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Collect and analyze production samples to evaluate quality.
Create and implement inspection and testing criteria or procedures.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Instruct staff in quality control and analytical procedures.
Evaluate new testing and sampling methodologies or technologies to determine usefulness.
Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
Stop production if serious product defects are present.
Review quality documentation necessary for regulatory submissions and inspections.
Review and update standard operating procedures or quality assurance manuals.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Identify quality problems or areas for improvement and recommend solutions.
Stop production if serious product defects are present.
Review and approve quality plans submitted by contractors.
Monitor development of new products to help identify possible problems for mass production.
Create and implement inspection and testing criteria or procedures.
Audit and inspect subcontractor facilities including external laboratories.

Management of Material Resources
- Managing equipment and materials.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Active Learning
- Figuring out how to use new ideas or things.
Writing
- Writing things for co-workers or customers.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Operation and Control
- Using equipment or systems.
Social Perceptiveness
- Understanding people's reactions.
Quality Control Analysis
- Testing how well a product or service works.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Science
- Using scientific rules and strategies to solve problems.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Negotiation
- Bringing people together to solve differences.
Installation
- Installing equipment, machines, wiring, or computer programs.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Repairing
- Repairing machines or systems using the right tools.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Coordination
- Changing what is done based on other people's actions.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Time Management
- Managing your time and the time of other people.
Reading Comprehension
- Reading work-related information.
Instructing
- Teaching people how to do something.
Service Orientation
- Looking for ways to help people.
Programming
- Writing computer programs.
Speaking
- Talking to others.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Persuasion
- Talking people into changing their minds or their behavior.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Mathematics
- Using math to solve problems.
Technology Design
- Making equipment and technology useful for customers.

Sound Localization
- Noticing the direction that a sound came from.
Oral Comprehension
- Listening and understanding what people say.
Speed of Closure
- Quickly knowing what you are looking at.
Manual Dexterity
- Holding or moving items with your hands.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Speed of Limb Movement
- Quickly moving your arms and legs.
Information Ordering
- Ordering or arranging things.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Far Vision
- Seeing details that are far away.
Speech Recognition
- Recognizing spoken words.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Memorization
- Remembering words, numbers, pictures, or steps.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Explosive Strength
- Jumping, sprinting, or throwing something.
Near Vision
- Seeing details up close.
Deductive Reasoning
- Using rules to solve problems.
Flexibility of Closure
- Seeing hidden patterns.
Written Expression
- Communicating by writing.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Hearing Sensitivity
- Telling the difference between sounds.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Written Comprehension
- Reading and understanding what is written.
Category Flexibility
- Grouping things in different ways.
Trunk Strength
- Using your lower back and stomach.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Time Sharing
- Doing two or more things at the same time.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Stamina
- Exercising for a long time without getting out of breath.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Problem Sensitivity
- Noticing when problems happen.
Finger Dexterity
- Putting together small parts with your fingers.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Originality
- Creating new and original ideas.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Selective Attention
- Paying attention to something without being distracted.
Night Vision
- Seeing at night or under low light.
Speech Clarity
- Speaking clearly.
Oral Expression
- Communicating by speaking.
Visualization
- Imagining how something will look after it is moved around or changed.
Spatial Orientation
- Knowing where things are around you.
Fluency of Ideas
- Coming up with lots of ideas.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Static Strength
- Lifting, pushing, pulling, or carrying.

Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education

Bachelor's degree

Work Experience

5 years or more work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

139260/yr

Washington Hourly Wage

66.95/hr

Currently Employed

4,340

Yearly Projected Openings

340

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

Integrity
Attention to Detail
Initiative
Leadership
Cooperation
Analytical Thinking

Analytical balances
Benchtop centrifuges
Extracting equipment for laboratories
Gas chromatographs
Immunology analyzers
Infrared spectrometers
Inkjet printers
Instrumentation for capillary electrophoresis
Laboratory diluters
Liquid chromatographs
Microplate readers
Moisture balances
Notebook computers
Personal computers
Portable data input terminals
Spectrometers
Titration equipment
pH meters

Analytical or scientific software
Compliance software
Content workflow software
Data base user interface and query software
Desktop communications software
Document management software
Electronic mail software
Enterprise application integration software
Enterprise resource planning ERP software
Industrial control software
Internet browser software
Object or component oriented development software
Office suite software
Operating system software
Presentation software
Process mapping and design software
Program testing software
Project management software
Risk management data and analysis software
Spreadsheet software
Word processing software

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