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Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
  • Summary

  • Details

  • Work Activities

    • Develop and interpret organizational goals, policies, and procedures.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
    • Review and approve all systems charts and programs prior to their implementation.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Provide users with technical support for computer problems.
    • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
    • Review and approve all systems charts and programs prior to their implementation.
    • Develop and interpret organizational goals, policies, and procedures.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Stay abreast of advances in technology.
    • Control operational budget and expenditures.
    • Purchase necessary equipment.
    • Evaluate data processing proposals to assess project feasibility and requirements.
    • Manage backup, security and user help systems.
    • Assign and review the work of systems analysts, programmers, and other computer-related workers.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Review project plans to plan and coordinate project activity.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Develop and interpret organizational goals, policies, and procedures.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Prepare and review operational reports or project progress reports.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.

    Skills

    • Social Perceptiveness
      • Understanding people's reactions.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Service Orientation
      • Looking for ways to help people.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Reading Comprehension
      • Reading work-related information.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Time Management
      • Managing your time and the time of other people.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Management of Material Resources
      • Managing equipment and materials.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Programming
      • Writing computer programs.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Operation and Control
      • Using equipment or systems.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Writing
      • Writing things for co-workers or customers.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Speaking
      • Talking to others.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Mathematics
      • Using math to solve problems.
    • Coordination
      • Changing what is done based on other people's actions.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Instructing
      • Teaching people how to do something.
    • Negotiation
      • Bringing people together to solve differences.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.

    Abilities

    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Spatial Orientation
      • Knowing where things are around you.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Speech Clarity
      • Speaking clearly.
    • Originality
      • Creating new and original ideas.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Trunk Strength
      • Using your lower back and stomach.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Near Vision
      • Seeing details up close.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Night Vision
      • Seeing at night or under low light.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Time Sharing
      • Doing two or more things at the same time.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Oral Expression
      • Communicating by speaking.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Written Expression
      • Communicating by writing.
    • Information Ordering
      • Ordering or arranging things.
    • Category Flexibility
      • Grouping things in different ways.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Written Comprehension
      • Reading and understanding what is written.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Speech Recognition
      • Recognizing spoken words.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Far Vision
      • Seeing details that are far away.

    Knowledge

    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    Education

    Education
    Bachelor's degree
    Work Experience
    5 years or more work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    206420/yr
    Washington Hourly Wage
    99.24/hr

    Washington Employment Trends

    Currently Employed
    20,350
    Yearly Projected Openings
    1950

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Initiative
    • Cooperation
    • Analytical Thinking

    Tools

    • Access servers
    • Computer servers
    • Computer tool kits
    • High end computer servers
    • Inkjet printers
    • Integrated services digital network ISDN access devices
    • Laser fax machine
    • Laser printers
    • Mainframe computers
    • Network analyzers
    • Network interface cards
    • Network routers
    • Network switches
    • Peripheral controller cards
    • Personal computers
    • Photocopiers
    • Print servers
    • Punches or nail sets or drifts
    • Screwdrivers
    • Teleconference equipment

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Application server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Clustering software
    • Communications server software
    • Compliance software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Data mining software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Filesystem software
    • Financial analysis software
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Internet browser software
    • LAN software
    • Metadata management software
    • Network connectivity terminal emulation software
    • Network monitoring software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Requirements analysis and system architecture software
    • Software defined networking/ virtualization software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Transaction server software
    • Video creation and editing software
    • Web page creation and editing software
    • Web platform development software
    • Wireless software
    • Word processing software