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Administrative Services Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Related: Executive Secretaries & Executive Administrative Assistants Facilities Managers First-Line Supervisors of Office & Administrative Support Workers General & Operations Managers Project Management Specialists

Industries: Government Health & Counseling Professional, Science, & Technical Education Finance & Insurance

Summary
Details

Acquire, distribute and store supplies.
Hire and terminate clerical and administrative personnel.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Acquire, distribute and store supplies.
Set goals and deadlines for the department.
Conduct classes to teach procedures to staff.
Plan, administer, and control budgets for contracts, equipment, and supplies.
Direct or coordinate the supportive services department of a business, agency, or organization.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Technology Design
- Making equipment and technology useful for customers.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Persuasion
- Talking people into changing their minds or their behavior.
Operation and Control
- Using equipment or systems.
Programming
- Writing computer programs.
Active Learning
- Figuring out how to use new ideas or things.
Writing
- Writing things for co-workers or customers.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Management of Material Resources
- Managing equipment and materials.
Science
- Using scientific rules and strategies to solve problems.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Coordination
- Changing what is done based on other people's actions.
Installation
- Installing equipment, machines, wiring, or computer programs.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Repairing
- Repairing machines or systems using the right tools.
Instructing
- Teaching people how to do something.
Service Orientation
- Looking for ways to help people.
Quality Control Analysis
- Testing how well a product or service works.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Negotiation
- Bringing people together to solve differences.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Time Management
- Managing your time and the time of other people.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Speaking
- Talking to others.
Reading Comprehension
- Reading work-related information.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Social Perceptiveness
- Understanding people's reactions.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Mathematics
- Using math to solve problems.

Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Oral Comprehension
- Listening and understanding what people say.
Memorization
- Remembering words, numbers, pictures, or steps.
Explosive Strength
- Jumping, sprinting, or throwing something.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Far Vision
- Seeing details that are far away.
Category Flexibility
- Grouping things in different ways.
Speech Clarity
- Speaking clearly.
Speed of Closure
- Quickly knowing what you are looking at.
Spatial Orientation
- Knowing where things are around you.
Written Expression
- Communicating by writing.
Manual Dexterity
- Holding or moving items with your hands.
Static Strength
- Lifting, pushing, pulling, or carrying.
Stamina
- Exercising for a long time without getting out of breath.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Near Vision
- Seeing details up close.
Deductive Reasoning
- Using rules to solve problems.
Time Sharing
- Doing two or more things at the same time.
Selective Attention
- Paying attention to something without being distracted.
Sound Localization
- Noticing the direction that a sound came from.
Speed of Limb Movement
- Quickly moving your arms and legs.
Finger Dexterity
- Putting together small parts with your fingers.
Originality
- Creating new and original ideas.
Trunk Strength
- Using your lower back and stomach.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Night Vision
- Seeing at night or under low light.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Visualization
- Imagining how something will look after it is moved around or changed.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Hearing Sensitivity
- Telling the difference between sounds.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Flexibility of Closure
- Seeing hidden patterns.
Oral Expression
- Communicating by speaking.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Problem Sensitivity
- Noticing when problems happen.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Written Comprehension
- Reading and understanding what is written.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Speech Recognition
- Recognizing spoken words.
Fluency of Ideas
- Coming up with lots of ideas.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Information Ordering
- Ordering or arranging things.

Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Education

Bachelor's degree

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

133910/yr

Washington Hourly Wage

64.38/hr

Currently Employed

272,800

Yearly Projected Openings

22700

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Integrity
Dependability
Self Control
Stress Tolerance
Attention to Detail
Cooperation

Desktop calculator
Desktop computers
Laser fax machine
Mobile phones
Notebook computers
Personal computers
Personal digital assistant PDAs or organizers
Photocopiers
Scanners
Special purpose telephones
Tablet computers

Accounting software
Analytical or scientific software
Cloud-based data access and sharing software
Computer aided design CAD software
Content workflow software
Customer relationship management CRM software
Data base management system software
Data base reporting software
Data base user interface and query software
Desktop publishing software
Document management software
Electronic mail software
Enterprise resource planning ERP software
Enterprise system management software
Financial analysis software
Human resources software
Industrial control software
Information retrieval or search software
Instant messaging software
Internet browser software
Medical software
Object or component oriented development software
Office suite software
Operating system software
Presentation software
Process mapping and design software
Project management software
Spreadsheet software
Web page creation and editing software
Word processing software

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Administrative Services Managers

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